Sunterra does not gather any personally identifiable information unless it is voluntarily provided by the user. In the event personal information is provided, Sunterra will not distribute or sell this information to third party organizations.

Personally identifiable information such as your name, email address, address and phone number will be used to process your online order and stored in your online customer account to simplify future transactions. 

Upon signing up for the Sunterra newsletter, information gathered will only be used to email you the Sunterra newsletter and information regarding Sunterra-related events and promotions. Your email address or personal information will not be shared with third party organizations.

Information gathered from this application will only be used to enroll you in the Sunterra Fresh Rewards program, mail you a birthday card and email you and information regarding Sunterra-related events and promotions. If consent is indicated at the time of signup, it will also be used to email you the Sunterra newsletter. Your email address or personal information will not be shared with third party organizations.

Information gathered from the Fresh Rewards redemption form will only be used to send you your Fresh Rewards reward item(s).

Our team members and customers’ privacy is respected, and photos, videos or written identification should not be posted online without explicit written or verbal consent. Sunterra’s codes of conduct including respect, harassment, bullying, cultural insensitivity and confidentiality apply to all online interactions within and surrounding the Sunterra brand.

If you should choose to provide us with personal information by filling out a form or email, this information will be reviewed only by our management team to help improve the products and services we offer. We may personally follow up on your feedback if necessary. This information will not be used for any other purpose or distributed to third parties. 

All information gathered on this website is encrypted and protected against disclosure to third parties.

Sunterra reserves the right to disclose your personal information if required to do so by law or legal process.

Sunterra Market reserves the exclusive right to reproduce, communicate or exhibit any photography on this website. Under Canadian federal law and the Copyright Act of Canada, no other persons are permitted to copy, print, download/upload or publicly display these photographs.