Information Collection
Sunterra does not gather any personally identifiable information unless it is voluntarily provided by the user. In the event personal information is provided, Sunterra will not distribute or sell this information to outside organizations.
Online Shopping and Catering
Personally identifiable information such as your name, email, address and phone number will be used to process your online order and stored in your online customer account to simplify future transactions.
Newsletters
Upon signing up for the Sunterra newsletter, information gathered will only be used to email you the newsletter or, in some circumstances, Sunterra-related news. You email address will not be released to outside organizations.
Fresh Rewards
Information gathered from this application will only be used to enroll you in the Sunterra Fresh Rewards program and, if indicated, email you the Sunterra newsletter and mail you a birthday card.
Fresh Rewards Redemption
Information gathered from the redemption form will only be used to send you your Sunterra reward.
Social Media
Our Team Members and customers’ privacy needs to be respected, and photos, videos or written identification should not be posted online without consent. Sunterra’s codes of conduct including respect, harassment, bullying, cultural insensitivity and confidentiality apply to online interactions.
Customer Surveys and Feedback
If you should choose to provide us with personal information by filling out a form or email, this information will be reviewed only by our management team to help improve the products and services we offer. We may personally follow up on your feedback if necessary. This information will not be used for any other purpose or distributed to third parties.
Security
All information gathered on this website is encrypted and protected against disclosure to third parties.
Legal Disclaimer
Sunterra reserves the right to disclose your personal information if required to do so by law or legal process.
We are farmers, butchers, chefs, bakers and baristas. But above all else, we are passionate food experts.
Learn moreWe value our Team Members as much as our loyal customers, and we want you to be part of our amazing team.
Come see what it’s like to work with usSign up for our biweekly newsletter to keep up-to-date on new products, find new recipes and learn what items Fresh Rewards members can get for free.
Sign upThe Sunterra ROOTS program defines our behaviour and commitment to the community. We believe in reciprocity, opportunity, openness, trust and service.
Learn moreLocated on the third floor of Sunterra Market Keynote, MARKETbar offers fresh, casual food in a beautiful modern setting with great views of the city.
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