ROOTS Donation Policy

Thank you for thinking of us for support! The majority of our donations go to our community partners, Inn from the Cold, Ronald McDonald House and Compassion House. 

We also believe in further supporting the communities around us and have developed the following criteria for additional donations within our means:

  • The request must come directly from a registered non-profit organization in Calgary, Edmonton or Red Deer

  • The request must be submitted by email at least one month prior to the event deadline

  • The request must be for a donation in which monies raised will go directly to the cause (i.e. silent auction items rather than door prizes, etc.)

  • The request must be for an organization focused on helping those in need in the areas of food and family 

Examples of requests we approve include:

  • Gift baskets

  • Gift cards

Examples of requests we don’t approve include:

  • Catering and food

  • Cash/monetary donations

  • Food or gifts for volunteers or staff parties

  • Sponsorships  

 

In cases where we receive more requests than we can support, priority will be given to requests that focus on those in need in the areas of food and family. We generally do not provide donations to the following types of organizations/requests as they do not fit within our guidelines:

  • Sports teams, leagues and clubs

  • International aid groups/groups which operate outside of Alberta

  • Schools

  • Religious organizations (with the exception of projects benefiting the entire community in a way which meets our guidelines)

  • Political or advocacy groups

  • Animal/pet focused charities

  • Individual pursuits  

 

Please also note that due to space restrictions and for the comfort of our customers, we do not allow booths or tables to be set up inside or outside our markets. 

 

If your request meets the above criteria, please submit your request via email to roots@sunterra.ca 

Please include full contact information, your charitable registration number and specific event details (dates, location, attendees, communication opportunities, etc.).

Given the volume of requests we receive, we kindly ask that you wait to hear from us, as we do our very best to respond to each request in a prompt manner.    

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