Cart
Sunterra is a family-owned Alberta based business and we take care of our family. This includes our Sunterra family (our team members) and our extended family (our customers). During this time, we have implemented new measures to help protect everyone within our markets.
Team Member Health
We are monitoring our team members' health very closely and require that team members who feel unwell stay home. While away from work, we continue to keep in touch with our team members and ensure they complete the mandatory isolation requirements and are symptom free before they return to work. We also require that every team member complete a Fit to Work questionnaire and a temperature check before they commence each shift.
Masks
Mask usage for team members and customers is optional in our markets.
Reusable Bags
We have resumed the use of reusable bags in our markets. Customers with reuseable bags will be responsible for packing their own bags.
Reusable Cups
Once again, we welcome the use of reusable mugs in our coffee bars.
Elevated Sanitization and Cleaning Protocols
- We have been working closely with Alberta Health Services and have implemented elevated sanitization and cleaning protocols.
- We have increased sanitization routines for high touch surfaces such as grocery carts, baskets, tills, department counters, shelves and washrooms.
- We have implemented additional deep cleaning routines in all areas of our markets.
