Sunterra Market

The Grocery Assistant Team Lead assists in planning, organizing, directing, controlling, and evaluating the operations of the Grocery Department. This position requires an individual who demonstrates a quality driven leadership style and is passionate about training towards leading and developing people in a profitable business. This is also a hands-on role. The role focuses on the preparation and presentation of all grocery items for sale with abundant, appealing, attractive displays and assure that all objectives and goals of the department and store, as communicated by the Team Lead, Market Manager, and leadership team, are met or exceeded. The ideal candidate will possess strong leadership skills and a passion for customer service, ensuring that our team delivers an exceptional market experience. You will ensure a positive company image by providing legendary customer service and exceptional leadership!

Duties and Responsibilities:

• Assist and support the Grocery Team Lead with all departmental functions.
• Ensure appealing displays by checking codes, rotating products, and removing out-of-date products.
• Maintain correct department signage and pricing.
• Ensure that all shelves and displays are properly stocked
• Provide exceptional customer service when addressing questions about the location of items
• Assists with sampling program
• Ensure grocery department is clean, with swept floors and maintain sanitization logs.
• Assist in Supervising, coordinating Grocery Department Team Members.
• Forecast and order grocery items as required
• Maintain and evaluate records of stock, sales and wastage
• Train staff in job duties, sanitation, and safety procedures
• May participate in the selection of new Team Members and assist in the development of procedures and budgets
• Control and maintain records of inventory, monitor revenues and make suggestions for procedures and price changes
• Operate all grocery equipment in a safe and proper manner.
• Answer department telephone calls and pages quickly and with excellent phone etiquette.
• Able to select substitute products for customers if needed
• Assist online grocery ordering department
• Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices.

Qualifications:

High School Diploma or equivalent.
Team player with a "Can-do" ownership mentality.
Excellent Merchandiser.
Managerial or supervisory experience in a related industry
Food Safety Mini Course certification? (available ?through Sunterra)
WHMIS Certification (available through Sunterra)
A strong commitment to providing outstanding customer service and fostering a positive team atmosphere.
Excellent communications skills
Managerial or supervisory skills
Understanding of budgeting and sales analysis
Ability to visually examine products for quality and freshness

*This is a full-time/part-time, hourly position that requires a range of availability including weekends and holidays

Working Conditions:
Standing and/or walking for extended periods of time.
Some exposure to temperature variations and wet conditions.
May walk and work on uneven surfaces.
Requires some reaching above and below shoulder height.
Repetitive use of hands with power grasping and fine manipulation.
May need to use a ladder or stool to reach product or supplies.
Some exposure to continuous background and occasional loud noises.
Repetitive stretching and lifting required.
Lifting of items up to 40 pounds (over 40 requires a team lift)

*Full-time and part-time Team Members will receive a discount of 50% off selected prepared foods when enjoyed in-store (these items vary by location) and a general discount on all groceries in-store and the café! *

The seeds of Sunterra took root on the Price family farm over forty years ago in Acme, AB. With gratitude for land that has been in their family for decades, the Price family decided to name their company after the very things that helped nourish their business - the sun and the earth - and Sunterra was born.
Join our growing Sunterra Family and be part of a team where your contributions are valued and makes the difference. Just like finishing a hard day's work on the farm, working for Sunterra will provide you with a sense of ownership, pride, and the satisfaction of a job well done. Expand your skills and feel a sense of belonging and fulfillment. With your passion and care help create unforgettable experiences for our customers through exceptional service and high-quality products.

Roll up your sleeves and apply!