We’re Hiring:

Assistant Grocery Lead - West Market Square - Calgary

The Grocery Assistant Team Lead plans, organizes, directs,?controls,?and evaluates the operations of the Grocery Department. This position requires an individual who demonstrates a quality driven leadership style and is passionate about leading and developing people in a profitable business. This is also a hands-on role. The role focuses on the preparation and presentation of all grocery items for sale with abundant, appealing, attractive displays and?assure that all objectives and goals of the department and store, as communicated by the Team Lead, Market Manager, and leadership team, are met or exceeded. The ideal candidate will possess strong leadership skills and a passion for customer service, ensuring that our team delivers an exceptional market experience. You will ensure a positive company image by providing legendary customer service and exceptional leadership!??
Duties and Responsibilities:
Assist in supervising and coordinating between Grocery Department Team Members.
Providing guidance and support to ensure high performance and maintain productivity.
Great relationship with purchasing department to ensure specifications and pricing from approved suppliers is followed.
Equipment maintenance and safe workplace, sanitation systems in place and followed.
Execute great results to every customer that builds rapport and trust.
All customer requests and questions are addressed and personally followed up on.????
Forecast?and order grocery items as required.
All cases and shelves throughout the department are clean, well-stocked and rotated.
Establish effective methods for the increasing productivity in the Grocery Department.???
Maintain and evaluate records of stock,?sales?and wastage????
Develop and train new employees to enhance their skills in customer service, sales techniques, product knowledge, sanitation, and safety procedures.
Manage inventory levels, ensuring that products are well-stocked and properly displayed.
Ensure that Sunterra’s food quality and service standards are met????
May participate in the selection of new Team Members.
Control and maintain records of inventory, monitor?revenues?and make suggestions for procedures and price changes????
Assist and support the?Grocery?Team with all departmental functions.?
Ensure appealing displays?by checking codes, rotating products, and removing out-of-date products.??
Maintain correct department signage and pricing.??
Ensure that all shelves and displays are properly stocked
Provide exceptional customer service?when?addressing questions about the location of items??
Assists with sampling program
Ensure grocery department is clean, with swept floors and maintain sanitization logs.??
Operate all grocery equipment in a safe and proper manner.??
Answer department telephone calls and pages quickly and with excellent phone etiquette.??
Oversee sampling of department products to customers.
Staying informed on new products introduced and to effectively share with the customers.
Ensure back areas and coolers well maintained, organized and dated.
All waste, department transfers, and store transfers documented immediately.
Assist in monthly inventory.
Aware of current sales, margins and action plan from team leaders.
Proper receiving as per company guidelines followed.
Demonstrate proper use, care and maintenance of equipment.
Assist in cross merchandise with other departments.
Execute all cleaning and maintenance schedules.
Attend all department, store and training meetings.
Accept and check all products from receiver.
Answer telephone with proper etiquette and urgency.
Perform other duties delegated by team leaders and store leaders.
Available for night and weekends.
Able to select substitute products for customers ?if needed?
Assist online grocery?ordering department
Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices.??
Qualifications:
High School Diploma or equivalent?.
Team player with a "Can-do" ownership mentality.
Excellent Merchandiser.
Managerial or supervisory experience in a related industry?????
Food Safety Mini Course certification? (available ?through Sunterra)??
WHMIS Certification (available through Sunterra)
A strong commitment to providing outstanding customer service and fostering a positive team atmosphere.
Excellent communications skills????
Managerial or supervisory skills????
Understanding of budgeting and sales analysis???
Ability to visually examine products for quality and freshness???
*This is a full-time/part-time, hourly position that requires a range of availability including weekends and holidays
Working Conditions:?
Standing and/or walking for?extended?periods?of time.?
Some exposure to temperature variations and wet conditions.?
May walk and work on uneven surfaces.?
Requires some reaching above and below shoulder height.?
Repetitive use of hands with power grasping and fine manipulation.?
May need to use a ladder or stool to reach product or supplies.?
Some exposure to continuous background and occasional loud noises.
Repetitive stretching and lifting required.?
Lifting of items up to 40 pounds (over 40 requires a team lift)?
*Full-time and part-time Team Members will receive a discount of 50% off selected prepared foods when enjoyed in-store (these items vary by location) and a general discount on all groceries in-store and the café! *
The seeds of Sunterra took root on the Price family farm over forty years ago in Acme, AB. With gratitude for land that has been in their family for decades, the Price family decided to name their company after the very things that helped nourish their business - the sun and the earth - and Sunterra was born.
Join our growing Sunterra Family and be part of a team where your contributions are valued and makes the difference. Just like finishing a hard day's work on the farm, working for Sunterra will provide you with a sense of ownership, pride, and the satisfaction of a job well done. Expand your skills and feel a sense of belonging and fulfillment. With your passion and care help create unforgettable experiences for our customers through exceptional service and high-quality products.
Roll up your sleeves and apply!




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